1. General Terms
Students enrolling in a course or training programme at Nipuna Technologies should review the course, fees, training mode, batch details and this policy before making payment.
- Fee receipts and payment records should be preserved until the course is completed.
- Refund or cancellation requests must be submitted through an official Nipuna Technologies channel.
- Verbal requests made to a trainer or staff member are not treated as formal cancellation requests.
2. Cancellation Policy
A student, parent or authorised fee payer who wishes to cancel an enrolment must submit a written request in person at the relevant branch or by email to admin@nipunatechnologies.com.
The request should include the student’s full name, registered mobile number, course, branch, payment receipt, date of payment, course joining date and reason for cancellation.
The refund request must be submitted within three (3) calendar days. The three-day period is calculated from the earlier of the payment/receipt date or the student’s course joining/start date.
Requests submitted after this period are normally not eligible for a refund and may be considered only in a verified exceptional situation.
If payment is made on 1 September and the course starts on 5 September, the three-day period is calculated from 1 September.
3. Refund Eligibility
Every valid request is checked using the payment receipt, enrolment details, joining date, attendance, classes delivered and course access already provided.
A refund is normally not provided only because a student stops attending without a written request, discontinues after partial completion, changes personal plans after the three-day period, or does not obtain a particular job, interview or salary outcome.
Nipuna Technologies does not guarantee employment or salary outcomes.
A verified duplicate or excess payment will be checked separately and refunded to the verified payer after payment confirmation.
4. If Nipuna Cancels a Course or Batch
If Nipuna Technologies cancels a course or batch and cannot provide the enrolled training, the student may be offered an appropriate resolution.
Reasonable trainer replacements, classroom changes, batch consolidation or timing adjustments do not automatically qualify as course cancellation.
- Transfer to the next suitable batch
- Transfer to another mutually agreed course or learning mode
- Refund of the applicable amount paid for the cancelled training
5. Course or Batch Transfer
A request to move to another batch, training mode or course may be considered based on seat availability, prerequisites, academic suitability and operational feasibility.
- If the new course fee is higher, the student must pay the difference.
- If the new course fee is lower, any approved adjustment will be recorded through the official accounts process.
- Transfers are confirmed only after written approval from the relevant branch.
6. Refund Procedure
Submitting a request does not itself mean that a refund has been approved.
- Submit the written request within the applicable three-day period.
- Provide the fee receipt and required payment, enrolment and bank details.
- Nipuna verifies the payment, joining date, attendance and course delivery records.
- The decision and approved amount, if any, are recorded and communicated.
- An approved refund is initiated through the verified payment method or payer account.
7. Refund Processing Time
Once a refund is formally approved and all required payment and bank details are verified, Nipuna Technologies will process the approved refund within up to eighteen (18) working days.
Working days exclude Sundays and notified public or bank holidays relevant to processing. After initiation, the bank, UPI provider, card issuer or payment gateway may require additional time to reflect the credit.
Up to 18 working days begins only after formal approval and verification of the required payment and bank details.
8. Special Cases and Policy Updates
A documented medical emergency, serious personal hardship, verified service-delivery concern or another exceptional situation may be reviewed individually. Supporting documents may be requested.
Nipuna Technologies may update this policy when its courses, administrative processes or refund workflow change. The latest approved version will be displayed on this page.